It’s pretty funny, and not in a ha-ha sort of way, that just about a year ago we launched the last version of our company website.
As we spring forward we’ve decided it’s time for another site refresh, but more important than a friendly new design, is what this new look represents. This new website will be the centerpiece of an increased effort to improve client satisfaction and overall quality of care, taking full advantage of the amazing technology we have at our fingertips every day.
We have big plans to use social media, this website, and lots of other fun things to communicate better with the people we serve.
Please don’t think for a second that this is an abandonment of the telephone or face to face meetups, we’re just widening our scope so that you can reach us any time of day using your preferred method of communication.
We want to make working with us SIMPLE!
We have staff with specialized training focused on improving the way we talk to you. Please know that we’re always listening and are constantly brainstorming new ideas to make receiving care, or finding care for a loved one, easier on you. If you ever have any ideas or suggestions on how we can do that, please feel free to drop us a line any time.
What You Can Expect From Us
With a new focus on improving communication and improving follow-up, there are some things that we want you to know you can expect from us. We wanted to make sure we put it in writing for everyone to see, just so we’re all on the same page and you know what we’re willing to offer.
- We will be your Senior Care Resource for Utah County – Whether you’re looking for the best deal on a walker or are curious to know about our experience with an assisted living facility in the area, please know that we will always share with you what we know and give our honest opinion. If we ever find ourselves without the answer you’re looking for, we’ll do the leg work to find it.
- We will always listen – Whether you decide to contact us via a social network, email, text message, smoke signal, suggestion box (I think you get the idea), we will always take your suggestions very seriously and will reply to any questions you have as quickly as possible. We have staff whose sole responsibility is to keep their ears open and relay your messages to people who can make worthwhile changes.
- We’ll provide great educational material – At the very least we’ll provide one well thought out and well researched blog post per week. We’ll definitely throw in some posts that show a more human side of our company as well. Ya know, like that one time at the company Christmas party where…. I won’t get it to that just yet. If you want to receive these fun, yet informative updates via email, you can do that by clicking here. We’re also excited to start using webinars and YouTube videos to help keep people informed and present potentially boring content (*cough* regulation changes *cough*) in an interesting way.
- We’ll work – One thing that will never change at A-Plus Home Care and Hospice is our understanding of what it takes to make an impact. We will do all that we can to make your life easier, even if that means getting our hands dirty every once in a while.
We’re extremely excited for this next chapter at A-Plus Home Care and Hospice. We couldn’t be happier with how far we’ve come and we know that moving forward we can improve even more and have an amazing time doing it!
Join us on Facebook and Twitter to share in the fun as we embark on this epic journey toward awesome!